Brown University
Preventative Maintenance Strategy
80,000 Hours Per Year Projected Savings With New Preventative Maintenance Plan
Problem
Prestigious Brown University needed a strategic preventative maintenance program to make regular maintenance of their building portfolio more efficient. Like many other university campuses, 20% of maintenance assets create 80% of maintenance costs. Brown University’s goals were two-fold. They wanted to:
- Reduce waste to make people and systems more efficient
- Revamp maintenance management software to fix staffing and maintenance needs
An underlying project challenge with these two goals was the large group of 140+ stakeholders critical to the project. It was important that the voices of maintenance, capital planning, custodial, and administrative teams who would be affected by these changes be considered.
Solution
Brown University hired StudioJAED along with engineering consulting firm Haley & Aldrich to complete this complex project. Haley & Aldrich’s lean consulting services were critical in helping create a plan to reduce waste and make systems and people more efficient.
StudioJAED strong engineering background provided expertise in systems, asset support requirements, project management, and software analysis expertise critical to preventative maintenance planning success.
StudioJAED:
- Built a detailed review of maintenance assets
- Worked in the field with large groups of stakeholders to understand their day-to-day problems and routines
- Facilitated communication and built trust with these stakeholders to get valuable feedback
- Completed a staffing analysis
- Analyzed software to determine how Microsoft Office product-based approach could improve efficiencies
- Personalized big-data models to make information applicable to Brown
StudioJAED’s multi-disciplined engineering expertise paired with our people-based approach helped Brown University tackle its complex maintenance problems from every angle.
Impact
The preventative maintenance planning project resulted in projected savings of 80,000 maintenance hours. The plan:
- Saves Brown University millions of dollars in maintenance costs
- Efficiently distributes maintenance staff across the sprawling campus
- Reduces corrective maintenance costs
- Prioritizes maintenance and assets to the most critical buildings